NGDATA named a 2014 Ventana Research Technology Innovation Award Winner

New York City, USA: 16 September 2014 - NGDATA, the customer experience management solutions company, today announced that it has been selected as Ventana Research Technology Innovation award winner within the Service and Supply Chain category. The largest business and technology awards program in the country, Ventana Research's Technology Innovation Awards recognize technology vendors that have advanced the computing potential of their applications and technology so that it can be used to drive better efficiency and productivity as well as the outcomes and performance of an organization.

NGDATA's Lily solution enables companies to listen to customer interactions across web, mobile, internal systems (CRM, call centers, transactions, etc.) and social channels, and learn from customers' behavior by continuously building intelligent Customer DNA. Lily incorporates advanced machine learning technology in order to automate and remove subjectivity around the process of compiling detailed customer profiles and computing personalized product offers, enabling companies to better monitor customer lifetime value, loyalty, and propensity to churn.

More information on NGDATA's website.


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