NGDATA customer Belfius Bank named the 2016 Ventana Research Technology Leadership Award winner
Ghent, Belgium: 30 November 2016 - NGDATA®, the customer experience management solutions company, today announced that its customer Belfius Bank is the 2016 Ventana Business Technology Leadership Award winner for its implementation of NGDATA's customer experience operating system, Lily EnterpriseTM.
Belfius Bank is the winner in the Business Analytics category and is using Lily Enterprise to drive continuous, real-time actionable insights for superior customer interactions. Deployed in early 2016, Belfius has already been able to learn from behaviors, context and preferences to optimize omni-channel customer interactions and deliver personalized and meaningful offers to customers at the right moment via the right channel.
More information on NGDATA's website.
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